What if something goes wrong with the purchase?
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Buying a Pet

What if something goes wrong with the purchase?

Get a Pet offers dispute assistance and support to help resolve issues safely and fairly. Please contact us.
Published 22nd December 2025 · 1 min read
André Andersson
Editor and pet expert
André Andersson
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Get a Pet offers dispute assistance and support to help resolve issues safely and fairly. Please contact us.

Writer

André Andersson
Editor and pet expert
André Andersson
André Andersson creates fact-based content about dogs and cats on Get a Pet. He writes about breeds, temperament, care, and what to keep in mind when buying a pet, with the goal of making the choice easier and more secure.

Topics

Buying a Pet

Related posts

Do I get any additional benefits as a buyer?
Do I get any additional benefits as a buyer?
Yes. With PetPay, you get payment protection, identity-verified sellers, a digital purchase agreement, dispute assistance, lifetime pet support, and access to exclusive benefits like free online vet consultations and discounts.
Published 22nd December 2025 · 1 min read
What payment methods can I use?
What payment methods can I use?
You can pay with card, Klarna, Swish, or other available secure payment options.
Published 22nd December 2025 · 1 min read
Is there a purchase agreement?
Is there a purchase agreement?
Yes, a digital purchase agreement is automatically created as part of the transaction.
Published 22nd December 2025 · 1 min read
What happens after I make a payment?
What happens after I make a payment?
The payment is held securely until you pick up the pet. Once confirmed, the seller receives the money.
Published 22nd December 2025 · 1 min read
Do I pay the seller directly?
Do I pay the seller directly?
No. All payments should be handled through PetPay for your safety.
Published 22nd December 2025 · 1 min read
What is PetPay and how does it protect me as a buyer?
What is PetPay and how does it protect me as a buyer?
PetPay securely holds your payment until you have picked up the pet and everything is confirmed.
Published 22nd December 2025 · 1 min read
What if I cannot meet the pet in person?
What if I cannot meet the pet in person?
You can request a video call or updated photos from the seller to learn more about the pet.
Published 22nd December 2025 · 1 min read
Should I meet the pet before paying?
Should I meet the pet before paying?
Yes, we strongly recommend meeting the pet in person before completing any payment.
Published 22nd December 2025 · 1 min read
Can I contact the seller before buying?
Can I contact the seller before buying?
Yes, you can message the seller to ask questions and learn more about the pet before committing.
Published 22nd December 2025 · 1 min read
Is it safe to buy a pet on Get a Pet?
Is it safe to buy a pet on Get a Pet?
Yes. Sellers are verified, communication stays on the platform, and payments are protected through PetPay.
Published 22nd December 2025 · 1 min read
How do I buy a pet on Get a Pet?
How do I buy a pet on Get a Pet?
Browse available pets, contact the seller directly, and complete the purchase securely through PetPay.
Published 22nd December 2025 · 1 min read